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education license team disapeared without any notification

  • July 22, 2026
  • 1 reply
  • 18 views

Dear Community,

my education license disappeared meaning I dont have an option anymore to enter the education team in the topleft drop down menu bar where you can select the teams.

This causes great trouble for me as I have a full board dedicated to my master thesis on this education license team. Luckily I still have the board open in a tab. However, I cant copy the content to a free license board due to “pasting from a source board is not allowed due to its sharing policy”.

I was not informed in any way that the licence was expiring, and I don't think I've had it for two years.

Can anyone please help me and tell me what next steps I have to take in order to get my education team back and overall will all boards in that team still be there?

 

Thank you very much sincerely

1 reply

Eca
Mironeer
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  • Mironeer
  • July 22, 2026

HI ​@Sebastian Fiebiger 

thanks for reaching out! I have your case converted to a support ticket. The supports may ask you to provide more details such as the board link, team where the board(s) was stored, etc. You should receive a response shortly.