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Question

Do the quarterly billing true ups refund paid amounts for too many licenses?

  • March 5, 2026
  • 0 replies
  • 1 view

Hello, 

 

I recently reduced our license count from 15 to 11. When the account trues-up quarterly, will these unused licenses that were paid on the Feb invoice be refunded to the card on file? If not, how can we make that happen?