Hi, my entire history seems corrupted after I copied my work on a diagram. I selected all my blocks and arrows and pasted them onto a new blank diagram page, but not all the content followed. Now I’m left with only about 40% of my work, and even when I open previous versions, all the arrows and text are gone. I also can’t remove the white diagram frame anymore. How can I recover the original version of my diagram?
Question
Diagram content lost after copying to new page – previous versions altered
+2Hi
Sorry to hear about this experience! Since your board history and content appear to be affected, this is something that the Support team will need to investigate directly on the backend.
I’ll go ahead and convert your case into a support ticket so the team can review your board history and check if the original version of your diagram can still be recovered. They’ll reach out to you via email with the next steps.
In the meantime, please avoid making further edits to the board if possible, as this may overwrite additional history states.
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