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Hello. Today I faced a problem. Can’t insert images by copy-pasting. The console F12 shows error 403. However, it works in Microsoft Edge and also in an incognito mode. What is wrong?

@Olena Pryshchepa -

Since it is working in incognito mode, can you try logging out of Miro, clearing your cache and then logging back in and retrying?

Kiron

@Kiron Bondale Thanks, I’ve tried it as well. It doesn’t work.

@Olena Pryshchepa -

is it only affecting images? How about existing shapes on the Miro board - can you Ctrl-C/Ctrl-V those?

Kiron

@Kiron Bondale  Unfortunately, I can’t you Ctrl-C/Ctrl-V anything on the board. However, the shortcut works on other websites. When I click F12, it shows- error 403.

 

@Olena Pryshchepa -

I just tried it with both an external image and a shape on the board and it worked in both cases for me using Google Chrome on a Windows PC. At this point my only suggestion would be to open a Miro support request here: Submit a request – Miro Support & Help Center

Kiron

@Kiron Bondale Thanks a million. I did as you advised. It is ok today.

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