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Ctr+V isn't working in Google Chrome

O

Hello. Today I faced a problem. Can’t insert images by copy-pasting. The console F12 shows error 403. However, it works in Microsoft Edge and also in an incognito mode. What is wrong?

Best answer by Kiron Bondale

@Olena Pryshchepa -

I just tried it with both an external image and a shape on the board and it worked in both cases for me using Google Chrome on a Windows PC. At this point my only suggestion would be to open a Miro support request here: Submit a request – Miro Support & Help Center

Kiron

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    Kiron Bondale
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    • Kiron Bondale
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    • July 1, 2020

    @Olena Pryshchepa -

    Since it is working in incognito mode, can you try logging out of Miro, clearing your cache and then logging back in and retrying?

    Kiron

    Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
    O

    @Kiron Bondale Thanks, I’ve tried it as well. It doesn’t work.

    Kiron Bondale
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    • Kiron Bondale
    • Volunteer Community Moderator
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    • July 1, 2020

    @Olena Pryshchepa -

    is it only affecting images? How about existing shapes on the Miro board - can you Ctrl-C/Ctrl-V those?

    Kiron

    Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
    O

    @Kiron Bondale  Unfortunately, I can’t you Ctrl-C/Ctrl-V anything on the board. However, the shortcut works on other websites. When I click F12, it shows- error 403.

     

    Kiron Bondale
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    • Kiron Bondale
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    • 3040 replies
    • Answer
    • July 1, 2020

    @Olena Pryshchepa -

    I just tried it with both an external image and a shape on the board and it worked in both cases for me using Google Chrome on a Windows PC. At this point my only suggestion would be to open a Miro support request here: Submit a request – Miro Support & Help Center

    Kiron

    Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
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      Olena Pryshchepa
    O

    @Kiron Bondale Thanks a million. I did as you advised. It is ok today.

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