Question

Content disappeared

  • 20 January 2022
  • 1 reply
  • 287 views

Hello! I was creating a concept map for a project. I used a picture as the base (I started the map on an online site, and I wanted to continue with Miro). Just when I finished, I wanted to save it, but accidentally pressed the share button – and every text I wrote, basically my whole progress, disappeared. Only the base picture and the shapes I used remained. It took me quite much time to make this map, and my deadline is today, so if possible, I'd rather not redo it – I probably wouldn’t even make it in time, not to mention just how much effort it took to complete it the first time. Is there a way to recover my data?

I contacted the support team, but I’m running out of time, and I don’t know what to do.

 

 


1 reply

Userlevel 7
Badge +6

@Takashi Natsume -

Do you have the ability to revert to an earlier version of the board? See this Help Center article: https://help.miro.com/hc/en-us/articles/360019838260

Kiron

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