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Charged for Miro subscription but my account is still on the Free plan — how can I get a refund?

  • August 18, 2026
  • 1 reply
  • 8 views

Hi everyone,
I was recently charged around 96 usd for a Miro subscription, but my account is still showing the Free plan and I don't have access to the paid features.
Has anyone experienced something similar?
I would like to get a full refund, since I was charged but the paid subscription does not appear to be active on my account.
I have already contacted Miro Support about this but I am afraid I won’t get a refund...

 

1 reply

Eca
Mironeer
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  • Mironeer
  • August 18, 2026

Hi ​@Илья Назмеев thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.