Charged $423 USD

​@Miro Board ​@Miro Developer Relations ​@Miro Community Team ​@Miro Admin Beeline KZ ​@Miro Support Team 

Hi ​@Kayla T 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!
 

Hi ​@Eca I need this issue resolved promptly. I’ve waited nearly 72 hours and your response is the only acknowledgement I’ve received from Miro. The charge was so much that I can’t pay my rent. It’s incredibly frustrating to wait so long just to be told to wait even more. If this can’t be resolved now then I will escalate this to my bank.

​@Miro Admin Beeline KZ ​@Miro Board ​@Miro Community Team ​@Miro Developer Relations ​@Miro Support Team ​@miro 

I’d like to note that it’s been 4 full days and I still haven’t been refunded.

hi ​@Kayla T I understand your concern about the charge and the delay. Your case has already been escalated to the relevant team for further assistance, and they’ll follow up with you directly regarding the status and next steps.