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Hello there! I changed universities and therefore want to change my email address for login accordingly. Standard procedure does not work, however. Any ideas how I can resolve this? Thanks!

Hello there! I need to change my email address for log in as I changed universities. How can I do this? Thanks!


Hi ​@Anton Glogger, thanks for reaching out!

Since you're on the Education Plan, changing your login email address involves a few extra steps due to the verification tied to your academic institution.

 

If the standard email change process in your profile settings isn’t working, I recommend reaching out directly to Miro Support.

 

Hope this helps!


I am afraid we move in circles. Miro Support directs me to the Community ….

It seems there is no other way than opening a new account, move my boards there and then delete the old account. What do you think? Thanks!

 


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