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Question

Cannot open one of the boards

  • July 30, 2026
  • 1 reply
  • 7 views
M

Good evening!
My student and I cannot open one of my Miro boards, the rest is working fine. 
I’ve tried to follow all the steps that should be taken in this case but they wouldn’t help. The board is this one: 


Thank you in advance for your help!

    1 reply

    Dina Sapongay
    Mironeer
    Forum|alt.badge.img+1

    Hi ​@minivoropavlik, thanks for reaching out!

    If you're seeing an "Access denied" error on only this board while your other boards open normally, it’s usually related to the board’s sharing settings or permissions.

    Please ask both you and your student to try the following steps:

    • Confirm that you are both signed in to the correct Miro account.
    • Check the board’s sharing settings to ensure that both accounts have the appropriate access.
    • Try opening the board in an incognito/private browser window or a different browser.
    • If possible, try accessing the board from another device to see if the issue persists.

    You can find more information here:
    https://help.miro.com/hc/en-us/articles/5225385943954-I-can-t-access-or-edit-a-Miro-board

    If the issue continues after trying these steps, please let us know if you are the board owner and share a screenshot of the error message. We’ll be happy to investigate further.

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