Cannot open my miro boards due to canvas promotion

Hi ​@Eline Jansen, thanks for reaching out! To better understand what’s happening, could you please share a screenshot or short video showing how the Canvas promotion is blocking your access?

A couple of quick clarifying questions that might also help:

• Do you see any option to close, skip, or minimize the promotion window?

• Does the same issue occur if you open Miro in a browser instead of the desktop app?

• Have you already tried restarting or reinstalling the app?

This info will help us narrow down whether it’s a one-time glitch or something broader.