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Answered

Cannot move from consultant plan 10 members to 1 member

  • 22 September 2020
  • 2 replies
  • 173 views

Hello,

I’m trying to move from a 10 member consultant plan to only one member. I have deleted all the people in the team, so now there is only me as a team member. But I still get the message about team size below.
 

 

Any idea how to get around this issue?

2 replies

Userlevel 7
Badge +6

@Sophie Page -

Are you a company admin? If so, you should be able to go to the Company view, select Active Users and delete them from there.

and then

Kiron

Hi Kiron, thanks for your answer. It worked. I guess I removed the members from the team before, but not from the users. 
Thanks again.

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