Hi @Maryna Melnychenko 

Sorry to hear about this issue. We believe it has to do with the new simplified UI rollout. There are some details in this thread here about it; there are some Support Tickets open. If you’re on a paid subscription, I suggest you open a Support Ticket to get assistance. 

@ElvaMiro thank you for your answer! unfortunately, i do not have a paid subscription. yet i see a great number of ppl here with the same problems. so we just hope these issues to be solved soon!

Hi @Maryna Melnychenko 

Ah, ok -- I’ll open a ticket for you. Thanks for your patience.

Hi @Maryna Melnychenko,

I came across your comment in the other thread. 

Since you still can access the board via a link, you may check the team information of the board so you can locate where it is stored. 

Go to board details

from there, you will be able to see what team or space (previously project) the board is currently stored in. 

Once the team name is uncovered, go to your dashboard, type the team name in the search teams bar:

I hope this helps!

Let us know what the supports instruct you to help fix the issue as well. It could be really helpful for others who experience the same.

too usefull for me!!

Hi @savani zenil,

Thanks for updating us in the thread!

If you’re interested in learning more about some of Miro’s biggest product updates that may be relevant to your use case, save your spot here at our Canvas ‘24 event happening October 8th. Please let me know if you have any additional questions – happy to help!

Hi everyone! Thank you for your help!

I discussed the issue via support ticket and the deal is that if a board is not located in a team that you are a part of, it is not possible for it in this new UI to appear in your Recent or Starred boards at all. “As a workaround, you might consider bookmarking the boards in your browser for easier access.”

Sorry to hear but hopefully it will be fixed somehow in future versions

Hi @Maryna Melnychenko,

Thank you for sharing the outcome of your support ticket. It’s good to know the details around this limitation in the new UI.

Hopefully, our team will consider this feedback for future improvements. If you need further assistance or have any updates, feel free to let us know—we’re here to support you!