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Cannot cancel my subscription!

  • March 28, 2026
  • 2 replies
  • 17 views

I cannot downgrade to free plan. Please help!

2 replies

Billing issues usually need to be handled by Miro's support team directly since the community doesn't have access to account settings.

 

Go to Settings → Billing in your Miro account, or contact support here: https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support

 

They can downgrade your plan right away.


Eca
Mironeer
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  • Mironeer
  • March 30, 2026

Hi ​@Fudai Yang thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.