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Cannot access my research boards

  • Sep 18, 2026 3:08 PM UTC
  • 3 replies
  • 65 views

Dear team, 

I freshly graduated and have lost access to my edu mail, 2 years of my research and thesis work were in those boards and I am unable to login to access them. It is critical and I really need access to them, could you please help me? I can share my edu mail and the board names or links required. Please help, I couldn’t find a channel to speak to the customer care directly.

Requesting your help and reply,

 

3 replies

Eca
Mironeer
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  • Mironeer
  • Sep 18, 2026 6:51 PM UTC

Hi ​@Javed thanks for reaching out and for explaining the situation. I understand how important it is to regain access to your account and boards. Since you no longer have access to the email address associated with your Miro account, I'll pass this case along to our team for further review. Please avoid sharing any additional account or personal details publicly here. If further information is needed, the team and I will let you know what details are required.


  • Author
  • Beginner
  • Sep 19, 2026 8:50 AM UTC

Hey ​@Eca Would they reach out to me? How does it work? 


  • Author
  • Beginner
  • Sep 29, 2026 11:42 AM UTC

Hey ​@Eca I really need access to the boards and so far have not heard back or been contacted by anyone from Miro, could you help me out please?