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Answered

Can't see more apps

  • December 2, 2024
  • 4 replies
  • 71 views

Hi everyone,
for some reason NONE of the Apps that are accessed through the plus sign on the left side are seen now. And none of my colleagues faced such problem. 

Maybe anyone has an idea? 

Thank you
Anastasia

Best answer by Robert Johnson

@Petr Tuma - Thanks for the screenshot. I think both you and ​@Anastasia Egorova are picking up old board UI elements, e.g.:

 

Assuming you are using the Miro desktop app or a supported browser, can you try

  1. Signing out of Miro
  2. clearing your cache
  3. signing back in

Does this fix the issue?

4 replies

Robert Johnson
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  • Volunteer Community Moderator
  • December 2, 2024

@Anastasia Egorova - Can you share a screenshot of what you are seeing?

It’s worth noting that, if you are access a board a an unregistered user (called a Visitor), you will have very limited access to apps - more on this here.


  • Beginner
  • December 3, 2024

Hi, having the same issue. Suddenly those perks and extra apps are not available even on my own boards. I used to have these even with a free plan. 

This is what I see.

 


Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • Answer
  • December 3, 2024

@Petr Tuma - Thanks for the screenshot. I think both you and ​@Anastasia Egorova are picking up old board UI elements, e.g.:

 

Assuming you are using the Miro desktop app or a supported browser, can you try

  1. Signing out of Miro
  2. clearing your cache
  3. signing back in

Does this fix the issue?


  • Beginner
  • December 3, 2024

Oh, seems like it was a google chrom update that fixed it.

 

Thanks Robert!