@Janna Petrosyan -

I’ve created a support ticket with Miro product support on your behalf for this - someone should get back to you from Miro within the next couple of business days.

Kiron

I am having the same issue. Would you be able to assist? Best, Francesca (I am having the same issue - would you be able assist? Thank you!

Hi ​@Pia Rissom,

Thank you for reaching out! I’ve gone ahead and converted your comment into a support ticket so our team can assist you further.

Additionally, for your privacy, I’ve edited out your email address from the comment. Please keep an eye on your inbox, as the team will be reaching out to you directly shortly.

Feel free to follow up here if you have any additional questions in the meantime!