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Can't delete people from my team

  • October 1, 2025
  • 3 replies
  • 46 views

I am trying to solve the issue of not being able to Upgrade my account and I tried to remove people from my team, however I am not even able to do that. Clicking on Delete does nothing. Can anyone help please? 

3 replies

Robert Johnson
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  • Volunteer Community Moderator
  • October 1, 2025

@Jana Barsova I just tested from one of my Free Plan teams and noticed that I, too, cannot remove users, and those users cannot even choose to leave the team.

I will convert your post into a support ticket.

Workaround

If you don’t want to wait for the issue to be resolved, rather than upgrading an existing team, you could create a new one and then move your boards tot he new team/subscription. Once the “removing members” issue is resolved, you can remove them and just leave the Free Plan team as is, or delete it.

 

Creating a new team space

You can do this from your dashboard:

 

And then:

 

And, if you don’t see the above + Create team action, you may have this:

 

Or, by going to this page:

NOTE: You should be signed in to your Miro account before completing this next step:

https://miro.com/pricing/


I’m facing the same issue. I’m not using a free account.
I want to remove everyone from my “Private Network” team, but when I click “Delete from team”, nothing happens.


Eca
Mironeer
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  • Mironeer
  • December 12, 2025

Hi ​@LEILA FREITAS thanks for reporting this! I have your case converted to a support ticket. You should receive a response shortly.