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Answered

Can't access AI-Cavas or Sidekick in Business Account

  • November 10, 2025
  • 2 replies
  • 22 views
R

Dear Miros,
I’d love to use AI-Canvas and Sidekicks, but they are not available in our Business Account, but I can see them in my private Free Account. How can I activate AI-Canvas for our business account?
Best, Ralf

Best answer by Eca

Hi ​@Ralf Pfau thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

    Andreas Erber
    Eca

    2 replies

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • Answer
    • November 11, 2025

    Hi ​@Ralf Pfau thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

    Eca :)
    Andreas Erber

    Clicking the “Brainstorm with a Sidekick” button does exactly nothing in my Enterprise Account - neither in the browser nor in the app.
     



    What can I do about it?

    Regards,
    Andreas 😊

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