Can Not Find Recent Boards

@CalebS - Regardless of which team/org dashboard I am on, I have a Recent option, which appears to be functioning as it did before, i.e., it is showing any boards I have recently accessed, regardless of which dashboard I am on - do you have this and is it working for you?

Here is a direct link → https://miro.com/app/dashboard/recent

And some more info on the new Spaces dashboard → https://help.miro.com/hc/en-us/articles/21040490154898-Spaces#h_01J6S06RB0DGFPBRD5KYYTYNWW

Re:

Also on the ios app on my phone the dashboard is full of these recent boards so I know they exist within my account just do not see them on desktop.

I can’t speak to iOS, but on the Android Miro app, it is showing the same as what I see when I go to: https://miro.com/app/dashboard/recent

@Robert Johnson thanks for responding so quick, I also see that option. However before there were all recent boards I had ever visited regardless of teams. I am not exactly sure how the teams work but many of these boards I feel weren't assigned to teams just links emailed to me by professors that I know are still active boards.

Perhaps I am misunderstanding teams but even now I go revisit these boards by finding the link through past emails but they no longer show in recent on by dashboard.

@CalebS - I just had a look at my Starred boards page and am only seeing three boards, when I know I way more that that starred. I have also noticed several other issues this morning since (what appears to be) the larger rollout of the new dashboards and board simplified UI. I suspect that Miro is aware of these issues and is working on them. Hopefully someone from Miro will chime in here.

@Robert Johnson Ok that makes sense glad I am not alone, was not aware of the new rollout but thanks for responding hopefully they fix it soon.

I’ve just checked my recent boards and don’t see any boards which I had an access before as a guest user. I starred the board, BUT I can't see it anywhere. Has miro done something with it?

@LVA i have the same problem. i wrote the question but did not get any direct answer on what to do with that. If you’re on a paid subscription, you can open a Support Ticket to get assistance. personally I do not have one, so i guess we should just wait for the issue to be fixed 

Hi @LVA and @Maryna Melnychenko,

Thanks for sharing with us the experience you encountered on your dashboard!

Apart from the recent and starred tab in the dashboard:

You may also check the filters of your dashboard and set them up like the following:

If this does not help, since you mentioned you were guest users, it’s possible your access has been removed. I recommend reaching out to the person who originally shared the board link with you to confirm if your access is still valid.

Also, If you’re interested in learning more about some of Miro’s biggest product updates that may be relevant to your use case, save your spot here at our Canvas ‘24 event happening October 8th. Please let me know if you have any additional questions – happy to help!

I have opened a support ticket of the same issue. I received a reply today: 

“I've checked the behaviour with the team. They've come back reporting that the functionality of Recent and Starred boards has changed from displaying boards from all teams and organisations to the current organisation only.”

So unfortunately it has nothing to do with filters or removal of access. It’s just a change in how the desktop and web app works. The iOS app still has the old functionality like you mentioned. 

Hi @Markus Olsson,

Thank you for sharing the update from your support ticket. It’s helpful to know that the functionality of Recent and Starred boards has changed, limiting visibility to boards from the current organization only. This aligns with some other reports we’ve seen in the community.

For users who are seeing different behavior between the web/desktop app and the iOS app, it sounds like the apps may be on different update cycles. I’ll be sure to pass this feedback to the product team, and if we receive any updates on this change or future improvements, we’ll post them here.

Thanks again for your patience as the team works on these changes! If anyone else has questions or runs into similar issues, feel free to share, and we’ll do our best to assist.

Sorry this thread is now old but is there now no way to access boards that I have been emailed access to but not a member of the teams of the board? This feels like a step back in ease of access now that all of the boards I once had simply in my recently used tab are only accessible by going back to old emails to access.

Hello! I’m sorry to bother you, but could you please elaborate on this update?

The inability to view global starred and recent boards is a small workflow disaster. I can’t even imagine how this change could be justified.

Could you direct me to relevant resources where I can find information on this change and submit my complaints?

As someone who works with a lot of clients in Miro who are not team members on my account, this change has made our lives a lot more difficult. We’ve fielded a least a half a dozen “Where can I find that board?” in the last week alone. I understand the security concerns, but on the flip side, this was the key way our clients could always find their workspaces in our accounts. Because Miro has no easy way to invite guests to boards from outside the team, we now will have to provide the Miro board links to our clients in every email we send to them so they always have it handy. Bookmarking the link doesn’t work for those who use the Miro app, and most people do not organize their bookmarks any better than their email, so this is not a great workaround as well. And this is yet another change not communicated by Miro that affects us in a big way. Annoying.

Is there any update on this topic? I lost two major boards, where I was invited to colloborate. Yes, I can take the bypass via the browser, I can mark them as favorites, while working within the APP on the laptop,  but still they don’t show up on my new list. For me as a customer, paying 100 euro per year, that is really annoying, why I can’t see them any longer.

Hi ​@MichaelKS,

Thank you for sharing your experience! I understand how frustrating it can be to lose visibility of boards you’ve been invited to collaborate on.

To clarify, the update to the Recent and Starred boards functionality means these tabs now only display boards within the organization you’re currently part of. Boards you’ve been invited to as a guest won’t appear here anymore. This change was made to address security concerns.

To access those boards:

1. Use the original shared link to open the board.
2. Once accessed, bookmark the board in your browser or add it to Starred boards for quicker access in the future.

For more detailed guidance, please see my earlier response here or reach out to Miro Support via this form if needed.

Thanks for your patience, and let me know if you have any further questions!

I work with multiple organizations and teams,  so is a very important feature to see notifications, recent and favorite boards in one spoonfuls place, as it was before the update. 

Bookmarking frequently used boards don't work on desktop application, nor let me navigate between the different boards i share with different teams. 

Please, it's very important! 

Thanks ​@Eca for your swift and kind reply. I have to tell you. That does not work. Before I contacted the community, I did that excatly. Went to my browser, marked it as favourite in my browser, skipped to the miro APP (on my laptop), starred the board as my favourite (as shown beneath in the photo) - and no. it does not show up in my collection of starred boards. i closed the app. reopened it. no. does not work. so what’s next?

Hi ​@Johann Hudtwalcker and ​@MichaelKS,

Thank you both for your valuable feedback. I understand how inconvenient this change has been, especially when managing boards across multiple organizations.

The workaround of bookmarking the board in your browser was suggested by the support team. However, I see that it’s not functioning as expected for some users, including in the desktop app. If this method doesn't work, a possible alternative is to create a dedicated board where you can list all your external board links. By doing so, you can easily access and extract them without hassle.

I appreciate your patience as we work through this, and I’ll make sure to pass your feedback along to the product team to improve future experiences.

Let me know if you have any further questions or need additional assistance!

As a feedback this change is superfrustrating, I have starred boards in last 4 years of great ressources for stuff and now I have lost it all on my PC. Why do You want to push users to other platforms? The worst, it that all starred boards are available on my mobile app and now I just have to send links from there to my PC if I want to look at some starred board. Also if the workaround is to bookmark it, then what problem are You solving? You just make things more frustrating for users, You do not solve any security challenge…. 

Hi ​@Eca , is there an update to this feature? I see this thread is a few months old. I am another person who works with outside organizations, many who are not very tech savvy and we have to take them through baby steps to onboard them to Miro in the first place. A HUGE saving-grace is the feature that allows them to star boards and return to them later. It saves so much frustration. 

We also work with clients over several years, across several different projects, and have told them if they star their boards they will easily be able to find them for years. 

This update is a huge disruptor. The reason I am commenting now is I just received another email from a long-time client asking where all of her old boards went. This is a person who is not tech savvy but has a significant amount of influence over technology “threats” so any disruption risks them jumping to irrational conclusions about what is safe to use.

This update has such a big wake I am worried about the sustainability of using Miro. The work-arounds suggested in the thread above directly contradict the features that make Miro such a great tool, adding steps and complications to what is a robust product. I can’t risk complicating instructions for my clients who are tech averse to follow a multiple-step process to remembering something. They have a hard enough time remembering how to log in every time. 

I am really hoping there is a solution in the works for restoring the visibility of recently/starred boards view.