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I’m new user for Miro and try to create a training board in Miro to get familiar how Miro works. After I create some Frames, then come to a problem, I cannot delete anythings in my Frame, the deleted items always back again. I don’t know why, may I click wrong button. Will be very appreciate to get your help to see what’s wrong with my operation. TKS!

@Xin Qin - My first thought in senarios like yours is that something in your board has become corrupted.

What happens when you duplicate the board?  Does the duplicated board function as expected?

Thanks Robert, I can duplicate those content or board, but can not deleted it again.

My next question would be:

Are you using a browser or the Miro desktop app?

If a browser, have you cleared the cache? Tried incogni5 node? Disabled all extensions?

If you are using the Miro desktop app, have you tried resetting the app data? Instructions on how to do this can be found near the bottom of this help center article:

https://help.miro.com/hc/en-us/articles/360017572854-Desktop-app

If you are not using the Miro desktop app, I would suggest trying it:

https://miro.com/apps

 

Also, does this happen on all devices? E.g., do you have another computer that you could try from?

Thanks Robert, it’s working after I reset the app data, Thanks again!!!

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