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BUG: writing on new iPad - both Apple Pencil AND Logi pen freeze on writing with pen tool

  • August 14, 2026
  • 1 reply
  • 11 views

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Just got a new ipad (A16 ios version 26.6) When writing with the apple pencil the board stops responding after a few pen strokes, it won’t let me write with the pencil or pinch to zoom etc. and have to kill the app, but it’s happening within seconds.

I unpaired my new Apple Pencil USB C version and then tried with my old Logi Pen and experienced the exact same behaviour. I’ve uninstalled and reinstalled miro twice. iOS updated. Tried with “Only draw with stylus” option both on and off,  none of which showed any change in behaviour.

Not happening in other apps, like freeform etc. Not sure how to show the behaviour but please if anyone is having this freezing issue, how can i get this to work? I’m moving from an old 2020 ipad that was getting clunky in general but worked mostly fine with the Miro app.

Using the web version is slightly better as it doesn’t completely freeze but it constantly moves around when my hand/palm touches the screen as the draw with stylus option seems quite poor on the web version.

I’ve just done a test on the app where I VERY carefully do not let my hand touch the screen and the pen tool still freezes and app requires killing, so it’s not to do with a conflict with hand touching the screen at same time as pen.

Any help much appreciated!

1 reply

Eca
Mironeer
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  • Mironeer
  • August 14, 2026

Hi ​@Duncan Thanks for providing such a detailed description and for trying all those troubleshooting steps.

Since the Miro iPad app is consistently freezing within seconds when using a stylus, even after reinstalling the app, updating iOS, and testing with different styluses and settings, I think this would be best investigated by our Support team.

I’ll convert your post into a support ticket so the team can take a closer look at what’s happening on your device and investigate this further. The team will follow up with you through the support ticket.