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Answered

(BUG) Miro logs me out when I access my boards

  • July 22, 2025
  • 3 replies
  • 35 views

As the title says. Any time I enter my boards to keep working, it logs me out. Did it happened to anybody else? I have no idea how to solve it or could be provoking it.

Best answer by Eca

Thanks for the follow-up, ​@Gonzalo Abbas. Since the issue is still happening, I’ve gone ahead and converted your case into a support ticket.

The support team may ask for additional details, like a short screen recording or browser console logs, to help troubleshoot. You can provide those directly in the ticket - #870660.

Appreciate your patience—and we’re glad to hear Miro’s been a boost to your productivity!

3 replies

Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • July 23, 2025

Hi ​@Gonzalo Abbas sorry to hear you're running into this issue.

That definitely shouldn't be happening. If Miro is logging you out repeatedly, try these quick steps:

  • Clear your browser’s cache and cookies

  • Try accessing your boards via Incognito/Private mode

  • Disable any browser extensions that might interfere with login sessions

  • Test on a different browser or device to rule out local issues

If the problem persists, we recommend reaching out directly to Miro Support so they can take a closer look into your account behavior.

 

Hope this gets resolved quickly! Let me know if you need help reaching supports.


  • Author
  • Beginner
  • July 24, 2025

So, I tried on my other device yesterday, now i cleaned the cookies and the issue persists. Do you know where i can reach to Miro support? I really dont want to give up on Miro, it REALLY helped me improve my productivity.


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • Answer
  • July 24, 2025

Thanks for the follow-up, ​@Gonzalo Abbas. Since the issue is still happening, I’ve gone ahead and converted your case into a support ticket.

The support team may ask for additional details, like a short screen recording or browser console logs, to help troubleshoot. You can provide those directly in the ticket - #870660.

Appreciate your patience—and we’re glad to hear Miro’s been a boost to your productivity!