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Bonjour,

 

J’ai un compte miro gratuit et j’ai réalisé un tableau l’année denrière que j’aimerais compléter mais impossible d’y avoir accès (à savoir la page ne se charge pas.

 

Quelqu’un saurait-il pourquoi et surtout comment récupérer les mois de travail qu’il y avait dessus ?

 

Edit : c’est uniquement le cas sur ordinateur, j’ai tout de même accès sur mobile

 

Belle journée,

Cordialement,

 

Estelle

Hi ​@Estelle84, thanks for reaching out — and I’m really sorry to hear you're having trouble accessing your board.

 

Since you’re still able to view the board on mobile, that’s a good sign that the board itself is safe. This sounds like it may be related to a browser or device-specific issue. Here are a few things you can try:

  1. Clear your browser cache and cookies, then try accessing your board again.

  2. Try another browser (e.g., if you’re using Chrome, try Firefox or Edge).

  3. Open Miro in an incognito/private window to rule out extension conflicts.

  4. If you're on a managed (school or work) computer, certain browser or security settings may be interfering — let me know if that might apply to you.

Let me know how it goes — happy to help troubleshoot further if needed!

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