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Bug in Miro App omn OS X 14.7.1 (23H222) > Order of Frames

  • November 19, 2024
  • 4 replies
  • 46 views

Simon Droscha
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Hi Miro support,

I have an really disappointing bug regarding the order of frames. I did ask the community without success. Please read this thread: https://community.miro.com/ask-the-community-45/order-of-frames-reorganizes-itself-automatically-18763?tid=18763&fid=45

The link to this threasd at the end of the conversation shows that the bug appeared a long time ago posted by other users and it seams not to be solved.

https://community.miro.com/ask-the-community-45/resolved-frames-randomly-change-order-in-presentation-mode-12115

Could you please give me a hand?

Thx a lot, best
Simon

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4 replies

ElvaMiro
Mironeer
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  • Mironeer
  • 922 replies
  • November 19, 2024

Hi ​@Simon Droscha 

Sorry to hear you’re having issues. I see that other thread wasn’t able to solve the issue and that this is persistent. I created a support ticket for you, and someone will reach out. If you’re able to solve the issue, please reply back here with the solution, in case it’s helpful to other users. Cheers!


Simon Droscha
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  • Author
  • Beginner
  • 4 replies
  • November 19, 2024

Thank you ​@ElvaMiro, I’ll let you know.


The issue is still there.
I had a board with approx 50 frames organized in a custom order (not in reading order but in a logical order when presenting).
However, my custom order was broken very often and I did not had a clue why (I even blamed my colleagues :( )
It looks like the order is reset automatically to reading order.
So, I had to reorganize the whole board so the frames are in reading order.
The custom order is simply ignored (why is not clear to me).
 


Eca
Mironeer
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  • Mironeer
  • 2092 replies
  • April 5, 2025

Hi ​@Gerd Vanderostyne,

Thanks for reaching out!

 

To help resolve this, I’ve converted your post into a support ticket for further investigation. The Miro team will look into it and provide guidance. In the meantime, if you notice any patterns or additional details (e.g., when the issue occurs), feel free to update the ticket with that information—it may help with troubleshooting.

 


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