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I seem to have lost access to certain boards in MIRO, probably because I logged out. Now I can’t access these boards anymore. Is there a way to restore my access? Thank you for your help!

@Marko Oppelt 

I seem to have lost access to certain boards in MIRO, probably because I logged out.

Have you tried logging back in?

Did you create these board or did someone share them with you? If they were shared with you, have you reached out to the person who shared them with you?


Hi ​@Marko Oppelt thanks for reaching out!

 

If you've lost access to certain Miro boards after logging out, try the following:

  1. Check if you're logged into the correct account. You might have used a different email (e.g. Google vs. work email). Try logging in with any other emails you may have used before.

  2. Search your email for invitations. Look through your inbox (and spam folder) for any past Miro board invite emails. Clicking the invite link may restore your access.

  3. Ask the board owner to re-invite you. If the board was shared by someone else, contact them and ask them to re-share the board with your current email.

  4. Review your Miro dashboard. Sometimes boards appear under “Recently viewed” or “Starred” sections. Scroll through to check.

  5. Contact Miro support. If you're using a paid plan, Miro support can assist in restoring access. If you're on a free plan, let me know if you’ve gone through the steps above and still could not find the boards, I can connect you with supports.

Let me know if you remember any details about the board or account used.