Hi Miro Team,
I am reaching out regarding a critical issue with one of my boards. While attempting to use the new AI Timeline feature, the board became completely unresponsive and has remained stuck in a "loading" or "frozen" state ever since.
Issue Description: I initiated the Timeline tool and provided the requested details in the chat session. Once I clicked "OK" and the generation process began, the board crashed. Now, whenever I attempt to open this specific board, it freezes immediately.
Troubleshooting already performed:
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Cleared browser cache and cookies.
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Attempted access via Incognito/Private mode.
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Attempted access via the Miro Desktop App and the Mobile App.
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Verified that other boards are working correctly (the issue is isolated to this specific board).
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Duplicated the board and tried, new board also getting stuck
This board contains over a month of critical work. It appears the AI-generated object has caused a rendering loop that prevents the board from loading.
Request: Could you please investigate this board server-side? If possible, I would like to roll back the board to a previous version (prior to the timeline generation) so I can recover my data.
I read your comment
But this issue is real and its is happening.
