Hi ​@Katie Cooper,

Sorry to hear your board is jammed—let’s try to get things moving again!

A few quick questions to help troubleshoot:

• What file types did you import (e.g. images, PDFs, videos)?

• Roughly how large were the files?

• Are you using the browser or the desktop app, and which one?

• Does the issue persist after refreshing or reopening the board?

• Can you share a short video or screenshots of what your current dashboard or boards look like?

Also, if possible, try accessing the board in a different browser or device to see if it’s responsive there.

If the board is still stuck and you're on a paid plan, I’d recommend reaching out to Miro Support with your board URL—they can take a closer look from the backend.

Let me know what you find or if you want help reporting it!