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Answered

Board is closing immediately

  • November 25, 2024
  • 3 replies
  • 41 views
G

After opening the boards, the window is closing immediately.

How can I solve this problem?

We tried to reduce the number of visuals by eliminating half of them, but the problem is still continuing.

 

Best answer by Robert Johnson

​@Gülnur Ballice - What browser, version, and channel are you running? E.g., latest stable Chrome?

Have you tried another browser? What about the Miro desktop app? https://miro.com/apps/

I would also suggest that you try disabling all browser extensions - if that fixed the issue, enable them one by one to find a potential culprit.

    3 replies

    G

    The page view is in the above image.

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • Answer
    • November 25, 2024

    ​@Gülnur Ballice - What browser, version, and channel are you running? E.g., latest stable Chrome?

    Have you tried another browser? What about the Miro desktop app? https://miro.com/apps/

    I would also suggest that you try disabling all browser extensions - if that fixed the issue, enable them one by one to find a potential culprit.

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    G

    Dear Robert Johnson,

    Thank you for the support. I tried your suggestions, and I renewed the board by adding new visuals as screen shots instead of pdf files. I think because of the size of the pdf files, the board size was very huge.

     

    Thank you very much,

    Gülnur Ballice

    Robert Johnson
    Eca
    ElvaMiro
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