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Answered

board dissapeared

  • June 17, 2025
  • 1 reply
  • 141 views

Hello everyone,

I’ve lost access to a Miro board and need help recovering it. Here are the details:

  • Original link: https://miro.com/app/board/uXjVIzm9ghs=/

  • When I open it, I get “Board does not exist” (it may have been deleted or never existed).

  • I’m on the Free Plan, so I don’t have version history or paid features.

  • Steps I’ve already tried:

    1. Logged in with the correct account (Google)

    2. Switched between all my Workspaces/Teams—no sign of the board

    3. Checked the Trash (https://miro.com/app/boards/trash/)—it’s not there

    4. Cleared all filters in my board list—still nothing

    5. Pasted only the BOARD_ID into a “clean” URL (https://miro.com/app/board/BOARD_ID/)—no change

  • I didn’t export a PDF/PNG beforehand, so I have no local backup.

Does anyone know how I might restore this board? Could a moderator or Miro staff check the internal backups and help me recover it?

Thank you very much for any assistance!

 

 

Best answer by Eca

Hi ​@ines sendra, thanks for the detailed explanation — that’s super helpful.

Since you’ve already tried all the key troubleshooting steps, I’ll go ahead and convert your post into a support ticket so the Miro team can investigate further and check if the board can be recovered.

 

Please keep an eye on your inbox. They’ll follow up with you directly.

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      1 reply

      Eca
      Mironeer
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      • Eca
      • Mironeer
      • Answer
      • June 18, 2025

      Hi ​@ines sendra, thanks for the detailed explanation — that’s super helpful.

      Since you’ve already tried all the key troubleshooting steps, I’ll go ahead and convert your post into a support ticket so the Miro team can investigate further and check if the board can be recovered.

       

      Please keep an eye on your inbox. They’ll follow up with you directly.

      Eca :)
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