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Board Access Error

  • May 5, 2026
  • 1 reply
  • 21 views
S

Good morning,

Although the Miro service has been restored, I’m still experiencing a critical issue with one of my boards.

I have two boards in my account: one opens normally, but the other won’t load at all. I’ve already tried duplicating the board with the error, but that operation fails as well.

I need to access this content. How can I regain access?

    1 reply

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • May 6, 2026

    Hi ​@Sara Mendes thanks for reaching out and sorry to hear you’re still having trouble with that board.

    Could you please confirm if the issue is still happening after the recent service restoration and any basic troubleshooting steps?

    • Refresh the board or reopen it in a new tab
    • Try opening it in an incognito/private window
    • Switch to a different browser or the Miro desktop app
    • Clear browser cache and cookies
    • Check your internet connection stability
    • Try accessing the board from a different device

    Also, please let us know:

    • Does the board fail to load with a blank screen, error message, or infinite loading?
    • Are you able to open other boards in the same account normally?

    Once we have this information, we can help you further or escalate if needed.

    Eca :)
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