Skip to main content
Question

Blocking russian accounts questions

  • August 17, 2024
  • 2 replies
  • 228 views
V

Hello 

 

Can you help me please

 

  1. I have a lot of accounts, is there a way to check - are they marked for deletion or not? I have no emails about deletion, but accounts were definetely registered when I was living in Russia. Maybe it’s just a bug and I just don’t get an email
  2. If I’m living outside of Russia for couple of years - is there a way somehow to change region and prevent deletion?
  3. Is there a way to export somehow? Backup is paid function, can you enable it for relevant users to stay friendly for your audience and help us to move to new accounts?

Thanks

    This topic has been closed for replies.

    2 replies

    P

    I think you should check account status:

    • Regularly accessing your accounts can help prevent them from being marked as inactive.
    • Look for any notifications or options related to account inactivity or deletion.
    • If you suspect an issue, reach out to the service provider's support team for clarification.

    space waves

    M
    M
    Mironeer

    Hi @Vash Dobriy Drug Isaak Pupkin  Thank you for reaching out about this issue. I’ve gone ahead and created a support ticket for you so our team can take a better look at the details of your specific account. Please feel free to reach out to our support team directly If you continue to have any issues. 

    Terms & ConditionsAccessibility statement