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Hi there!
Does anyone know how to restore a backup? I have looked through all the materials I fond but I still cannot see the button "Import" albeit I have paid account :(

 

Hi @Iride,

 

Thanks for reaching out!

 

Kindly check if backup button is found when the export dropdown is clicked. Please check the screenshot below:

 

To restore the board backup, check the screenshot below:

 

Hope this helps!


Hi @Eca ,

thank you so much for your answer. 

This button for downloading backup. But I’m trying to find “import” button. I’ve already done the backup and trying to restore it. 


Hi @Iride,

 

Thanks for pointing it out!

 

Restoring the backup file by importing it should be done on the dashboard, not within the board. I included the steps on how to import the board backup in my 1st reply. Please refer to the screenshot provided.

 

Thanks for your patience!


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