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Background grid not visible on any board — including new empty boards

  • July 31, 2026
  • 1 reply
  • 25 views
P

Hi,

The background grid doesn't show up on my canvas. The area is just plain white.

What I've checked so far:

  • The setting is enabled — View → Grid → Line grid is selected.
  • When a board loads, the grid is visible for a split second, then disappears.
  • It happens on every board, including a brand new empty one.
  • Same behaviour in Chrome and Safari, so it doesn't look browser-related.
  • Hard reload (Cmd + Shift + R) didn't help.
  • I'm on macOS.

      1 reply

      Dina Sapongay
      Mironeer
      Forum|alt.badge.img+1

      Hi ​@Pauli_Trt 

      Thanks for providing the details and the troubleshooting you've already tried.
      I tested this on my end and was able to replicate enabling the background grid, but I wasn't able to reproduce the behavior where the grid briefly appears and then disappears.

      Since this is happening across multiple boards and browsers, it would be worth going through the troubleshooting steps in our Board performance and loading issues guide first:
      https://help.miro.com/hc/en-us/articles/360013588560-Board-performance-and-loading-issues
      In particular, I'd recommend checking the following:

      • Open the board in an incognito/private browsing window.
      • Disable any browser extensions (especially ad blockers or visual/theme extensions) and test again.
      • Clear your browser cache and cookies.
      • Ensure your browser is up to date.
      • If hardware acceleration is available, try toggling it off and relaunch the browser.
      • If you haven't already, compare the behavior in the Miro desktop app (or browser, if you're currently using the app).

      If the issue persists after completing those steps, please let us know which troubleshooting you've tried and whether the behavior changes. That will help us narrow down the cause.

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