Are Users with full licenses but have not logged activity actually using MIRO

@Mach Admin - As you are mentioning logs, I will assume that you are on the Enterprise Plan and are referring to the Audit Logs that are a feature of this plan. If so, have you reviewed the Audit Log Help Center article? (I See mention of “open a board” or “sign in” as being logged.)

If this still doesn’t help, or you don’t receive any helpful replies on the community, you do have the option of opening a Miro support ticket:

More info on contacting Miro support can be found here:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support

@Mach Admin - Gotcha. So, I just did a team on a Team Plan team that I am a Team Admin on.

I added a user:

Then I set the Share settings of a board that I am the owner of so that the rest of the can only view it:

Then I opened the board as the new team member and then refreshed the Users page and it showed new activity:
 

And then I repeated by putting the board in “team access → Can edit”, just in case the “Can view” was producing behaviour different from if the user just opened an editable board and left it and the results were the same - it showed activity.

And I did one last test of creating a new board as this new user and as soon as did that there was activity showing. And the same when I then deleted the board.

So, it would appear that these individuals have not signed in and accessed any boards.

The only scenario I could see where they still contributed to a board is is they were not signed in and the board owner set the Share settings to Anyone with the link → Can edit, in which case they don’t need a paid seat to do this.