Skip to main content
Question

API Integration error when uploading from Google Drive


Forum|alt.badge.img+1

Anyone else encountering a “The API developer key is invalid.” error when uploading from Google Drive?  I’ve had no problems doing so for the past week or so and suddenly I’m encountering this error and can no longer upload from Drive.  I’ve tried the following:

1 - Clear cache/browser history

2 - Signed out and then back in on the “integrations” settings page

3 - restarted

4 - Tried different boards

Any other troubleshooting suggestions?

Thanks,

Chris

Was it helpful?

4 replies

Forum|alt.badge.img
  • Beginner
  • 2 replies
  • April 15, 2025

Yes, Same thing on my side for 3 days


Forum|alt.badge.img+1
  • Author
  • New Here
  • 1 reply
  • April 15, 2025

Dang, that’s a bummer, was hoping it would be fixed quickly.  Of course, this happens right when I need to present!


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 2053 replies
  • April 16, 2025

Hi ​@Thickitt and ​@Jonath4n, thanks for reaching out!

 

I understand how frustrating this issue must be, especially when you're in the middle of presenting. Just to help us dig in further, could you kindly share:

  • A quick screenshot or short screen recording of the error message?

  • Which browser you're using (and if you've tried a different one)?

  • Whether the issue also occurs in incognito mode?

  • If you're on a personal or managed (school/work) Google account?

These details will help us better understand the scope of the issue. I’ll pass your feedback along internally as well.

 

Looking forward to your reply!


Forum|alt.badge.img
  • Beginner
  • 2 replies
  • April 16, 2025

Good news, it has been working since today.


Reply