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Answered

ALT text not visible

  • 12 June 2024
  • 4 replies
  • 44 views

I am collaborating on a board with another user and that user has added ALT text to an image but I am not able to see the ALT text. I am an editor of the board and I activated Miro Assistant but I still don’t see the text. Screenshots of what the other user sees versus what I see.

 

4 replies

Userlevel 6
Badge +1

Hi @Nicholas Nesbitt 

 

Sorry to hear about this issue. I tried to replicate it and was able to see the ALT text when switching between two accounts. I’m using a Chrome browser and have no issues. Is there anything else you can share?

I am using Edge browser for Miro, I have a free account, is on all images in the board not just one. Wasn’t sure if there was some setting or something that needs to be changed. Not sure what else would help here so let me know what would help

I did try opening in Chrome and do see the ALT text there. Not sure why I can’t see it in Edge

Userlevel 6
Badge +1

Hi @Nicholas Nesbitt 

 

Hmmmm. Yeah, sounds like it might be browser issues. Here are our browser specs for future reference, in case you have issues again.  Cheers!

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