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Answered

admin account with no right to change team size

  • October 19, 2025
  • 1 reply
  • 31 views

This is not really for the community but for the ones managing Miro, if there is any...
I created the account and has setup my credit card too. 
I want to modify the team size but can not. 
I tried to reach out to Miro team a few times without success. 
I tried to do it via the sales team email too but no answer. 
I had to reduce the budget on my credit card and a result the account will probably be closed. 
I wish there would be a real support team out there. 

Best answer by Eca

HI ​@itpl 

Thanks for reaching out and sharing your experience! I’m sorry to hear about the trouble you’ve had getting support. I’ll convert your post into a support ticket so our team can review your account details directly and assist you with your billing and team setup.

 

1 reply

Eca
Mironeer
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  • Mironeer
  • Answer
  • October 20, 2025

HI ​@itpl 

Thanks for reaching out and sharing your experience! I’m sorry to hear about the trouble you’ve had getting support. I’ll convert your post into a support ticket so our team can review your account details directly and assist you with your billing and team setup.