Hello, could someone please tell me how I can speak with someone—an actual person—in charge of Miro support?
I’ve had a Miro account for some time now. I log in with my email address, danilo.melo@prof.unibh.br, and a specific password.
I lost access to that email address some time ago, but I’ve been able to access my boards normally. However, today I’m unable to access my boards. When I enter my email address, the password field doesn’t appear, and I see this message:
Check your email: We’ve just sent you a unique sign-in link to your email: danilo.melo@prof.unibh.br.
But since I’ve lost access to that email, I won’t be able to access the verification link.
How can I resolve this? I’ve already tried contacting Miro support via email, but I always get a response from the AI, which doesn’t solve the problem.
I have hundreds of boards with a lot of important content.
Can anyone help me?
I need to recover this account.