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Account Split Error After Student Reverification

  • August 27, 2026
  • 1 reply
  • 15 views

Hello Miro Community Team. My student account recently expired, and I just completed the reverification process. However, the system has split my email into two duplicate profiles and created a completely fresh workspace. I am locked out of my original team's boards. When I click my original board link, it says 'No Access' and asks the owner for permission. Because I am stuck in this broken state, I cannot access the in-product support form. Could a community moderator please manually convert this thread into a support ticket so the backend team can transfer my board ownership back to me? Thank you!

1 reply

Eca
Mironeer
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  • Mironeer
  • August 28, 2026

Hi ​@andrea.diaz Thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.