Hi Miro Support Team,
I am writing to request assistance with regaining access to my Miro boards and migrating them to my current university account.
I previously had an educational account registered with my former university email addresS. Because I have transferred to another university, my previous student email has been permanently deactivated by the institution.
Currently, I cannot log in because the system requires a verification code sent to that defunct email. All my academic projects and design boards are stored within that account.
Could you please assist me in migrating my boards or updating the primary email address on that account to my new university email?
Question
Account Recovery & Board Transfer Request (Lost Access to Former University Email)
+5Hi
Since you no longer have access to the email address associated with your Miro account, I'll convert this case into a Support ticket so our team can investigate what options may be available to help you regain access to your boards.
Please note that transferring boards or team ownership generally needs to be done from within the account by the user. However, our Support team can review your situation and advise on any possible next steps.
The team is currently handling a high volume of tickets, so the response may take longer than usual. Thank you for your patience and understanding.
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