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Question

Account Recovery & Board Transfer Request (Lost Access to Former University Email)

  • October 11, 2026
  • 0 replies
  • 8 views

Hi Miro Support Team,
I am writing to request assistance with regaining access to my Miro boards and migrating them to my current university account.
I previously had an educational account registered with my former university email addresS. Because I have transferred to another university, my previous student email has been permanently deactivated by the institution.
Currently, I cannot log in because the system requires a verification code sent to that defunct email. All my academic projects and design boards are stored within that account.
Could you please assist me in migrating my boards or updating the primary email address on that account to my new university email?