I have the exact same issue on my iPad. I can make it work by setting the sharing settings to “Anyone with the link can edit”, but this is of course not a viable option for all kinds of boards.
Hi Mohamad!
We’re sorry you’ve run into this issue - thank you for reporting it!
Unfortunately, what you’re experiencing is down to a bug we’re facing. Thankfully our technical team is already aware of the issue and working on a fix! For this reason we have converted your post into a support ticket and passed it on to our technical support team who will be in touch with you via email shortly!
In the meantime, if you have any further questions, feel free to get back to us - we’re always happy to help!
And hi to you as well, Anne!
We’ve converted your post into a support ticket as well - our technical support team will be in touch with you by email shortly!
Thanks for reporting and your patience!
In the meantime, could both of you please try the same using Safari instead of Chrome? If you like, do let us know if that makes a difference!
Hi @Mohamad Akhter I had the same issue as you on ipad today. I deleted the app, reinstalled it, logged in again and it worked.