Last few days when you try to change your plan it shows a screen with no ‘action buttons’. So you can’t change your plan or upgrade or do anything else in the billing area around plan modification.
I’ve tried with different browsers - so not a browser cache etc issue.
Sent a support request/ but no answer as yet.
Best answer by Marina
Hi
I’m afraid it is a limitation on our side. If you'd like to switch from the Consultant to the Team plan, please reach out to Miro Support. Since the downgrade flow hasn't been automated yet, there are few manual steps required on both your and our side.
+13
If you are clicking the Upgrade button from a Free Plan dashboard, what do you see after you click the button?
I see:
And what happens if you try to upgrade from this page? → https://miro.com/pricing/
E.g., if you were trying to upgrade to a Consultant Plan, this if the link from the Pricing page:
Hey
I’m on a consultant plan trying to switch to a team plan.
This is how it’s showing - all the buttons are missing.
+5Hi
I’m afraid it is a limitation on our side. If you'd like to switch from the Consultant to the Team plan, please reach out to Miro Support. Since the downgrade flow hasn't been automated yet, there are few manual steps required on both your and our side.
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