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Display bug with large shapes becoming more squared


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Hi all,

since some time I am experiencing roundish shapes that are very large to be displayed as more squared, e.g. this selected circular shape is displayed like a squared shape instead of its actual shape.

It happens not reliably but very often once the board is loaded and I start editing shapes that lie within the shapes on my board with a lot of items on it (4000).

When the shape is edited (but not just moved around) it returns to its correct shape.

Happy to help out with logs and stuff.

Cheers

Best answer by Eca

Hi ​@aes256,

 

Thanks for reporting this display issue! I appreciate the detailed description—it’s super helpful.

Have you tried the following steps?

  1. Clear Cache and Cookies - Sometimes, cached data can affect how elements are rendered.
  2. Test on a Different Browser/Device - This can help identify if the issue is specific to your current setup.

If the issue persists, I'd recommend reaching out to Miro Support via a support ticket. Providing screenshots, logs, or even a screen recording of the issue could help the team investigate further.

 

Let us know how it goes—thanks for your patience while this gets looked into! 😊

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2 replies

Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 1761 replies
  • Answer
  • January 4, 2025

Hi ​@aes256,

 

Thanks for reporting this display issue! I appreciate the detailed description—it’s super helpful.

Have you tried the following steps?

  1. Clear Cache and Cookies - Sometimes, cached data can affect how elements are rendered.
  2. Test on a Different Browser/Device - This can help identify if the issue is specific to your current setup.

If the issue persists, I'd recommend reaching out to Miro Support via a support ticket. Providing screenshots, logs, or even a screen recording of the issue could help the team investigate further.

 

Let us know how it goes—thanks for your patience while this gets looked into! 😊


Forum|alt.badge.img+1
  • Author
  • Beginner
  • 4 replies
  • January 5, 2025

Hi ​@Eca, thank you for your suggestions. The issue does persist and I have reported it under the link that you provided- thank you.


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