Skip to main content
Question

My Subscription is still free


i have paid the subscription, and recieving the invoice and my credit card have deduct my subscription is still free.

Receipt number: 2894-6808
Invoice number: 402F2832-0001

Was it helpful?

3 replies

Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • 7344 replies
  • June 16, 2022

@Fachri Naufal - A support ticket has been opened for you. You should have received email confirmation.

You can also check the status of the ticket by

  1. Going to https://help.miro.com 
  2. Clicking on Sign in
  3. then select your name and “My activities”

ok thanks, i hope it can help me


Nick_Miro
Mironeer
Forum|alt.badge.img
  • Mironeer
  • 168 replies
  • June 17, 2022

Hi @Fachri Naufal,

Thank you for reaching out! We are truly sorry for the delayed response. I can see that you submitted a ticket in our system - ticket #437***. My colleague Chisaki has already reached out to you within that thread. If you have any questions or concerns, feel free to address them within the thread of ticket #437***.

Thank you!


Reply