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[RESOLVED] Refreshing Web Page Capture Error: We can handle one file source at the same time


I have an issue with the web page capture feature. I usually make flowcharts with this tool, and after editing a page, I refresh the visual appearance on the board.

Sinds last week, I got the following warning on the bottom of the screen when I tried to refresh the page content on the board: โ€œWe can handle one file source at the same time.โ€

Has anyone encountered this previously? And how do I solve it?

Pinned reply

April 7, 2022

Hey @WillemJanHahn ๐Ÿ‘‹

The issue with the Web Page Capture plugin was fixed. Could you please try updating the uploaded page again? If the board where you previously received the error stayed open from yesterday or even earlier, please refresh the tab beforehand! 

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2 replies

Alyona
Mironeer
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  • Mironeer
  • 277 replies
  • April 1, 2022

Hey @WillemJanHahn 

Thanks for reporting the issue!

Iโ€™m afraid thereโ€™s currently a bug on our end that causes such issues when updating images added via Web Page Capture plugin. The good news is that our developers are already working on a fix for it. ๐Ÿ› 

Iโ€™ll make sure to let you know as soon as we have any updates on the issue!


Alyona
Mironeer
Forum|alt.badge.img+1
  • Mironeer
  • 277 replies
  • April 7, 2022
Pinned reply

Hey @WillemJanHahn ๐Ÿ‘‹

The issue with the Web Page Capture plugin was fixed. Could you please try updating the uploaded page again? If the board where you previously received the error stayed open from yesterday or even earlier, please refresh the tab beforehand! 


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