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Payment transaction has failed

  • December 31, 2021
  • 1 reply
  • 276 views
M

Hi Miro (community), 

I want to upgrade to Consultant plan with a credit card but it won’t work at this time. Is there something I can try to make it work? First time it says “Sorry, your payment transaction has failed” and the second time it’s ‘Customer create failed’ 

Thanks in advance,

Menno Prins

Robert Johnson
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Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7248 replies
  • December 31, 2021

@Mprins Creative Design - I have converted your post into a Miro support ticket.

For future billing questions, you should reach out to the Miro support team right away. You can find a link to the support form by searching for “contact form” in this article:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

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