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Problem with uploading images on Miro Android app

  • December 27, 2020
  • 4 replies
  • 514 views
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I can't upload any images or Screenshots on Miro App, though I haven't had any poblems with it before. What is the problem with Miro app and how can I fix it? I'll ve very thankful for any answers

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4 replies

Kiron Bondale
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  • Kiron Bondale
  • Volunteer Community Moderator
  • 3040 replies
  • December 27, 2020

@Maria84 -

Can you provide more details? What device are you using? What is the size and format of the images? What happens when you try to upload them?

I just uploaded a sample JPEG file using the Miro app on my Windows PC without issue…

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
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  • Maria84
  • Author
  • New Here
  • 1 reply
  • December 27, 2020

Yes, surely, I use only miro app on my xiaomi redmi 8 pro, the size isn't big, about 300-500 kilobits, jpeg, when I try to upload, nothing happens, I don't get any error messages at all. 

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7248 replies
  • December 27, 2020

@Maria84 / @Kiron Bondale - I too am unable to upload an image from my Miro Android app (3.7.1). I have converted this post into a Miro Support ticket.

@Maria84 - It would be helpful if you could please post back here what the Miro support team tells you. Thanks in advance!

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7248 replies
  • December 29, 2020

@Maria84 - Miro has pushed out a fix in version 3.7.3 and I have confirmed that image uploads are now working again for me. Please check for the update in the Google Play Store or however you download apps.

 

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

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