Hi there,
Yesterday we bought a Team account for 5 users and paid using credit card. Still Today I am on a free account.
Answered
Paid but still no access
Best answer by Jan-Marc Verlinden
Or should I check the “My Team” there… :-) ?? Is that my paid version?
+5Could you please clarify if you don’t see a new team on the left-side panel on the Dashboard?
You can switch between your teams by clicking the icons on that panel:
1 person likes this
Yes I have 3 teams over there. But none of them contain the paid version..:-(. I paid for the 5 person team account and also received the Miro invoice already.
+5I quickly checked it - yes, ‘My Team” is your new paid team with 5 seats 
Reply
Behind the Canvas: Powering Innovation in Miro
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.