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Unable to duplicate timeline element


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Hi,

For some reason, I can no longer copy and paste, or duplicate the timeline element template I’ve been using. It shows the “aw, snap” icon and I can’t do anything with it.

Any idea why this might be and how to resolve?

https://www.loom.com/share/8d6e2b7a63234fc3bfc5d71efaf63aa4?sid=e473f2b4-ea87-4d5d-8785-9b2ce790763a

Thanks,

N

Best answer by Eca

Hi ​@nick_111,

 

Thanks for the update! Since the issue persists after trying the basic troubleshooting steps, I’ll go ahead and convert this into a support ticket for further investigation by the Miro team.

 

They’ll be able to look into it more closely and assist you with a solution. You should hear from them soon!

 

If you need any more help, feel free to reach out.

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  • Author
  • Contributor
  • 10 replies
  • April 10, 2025

Why can I notduplicate or copy and paste timeline templates anymore on this board?

 

https://www.loom.com/share/8d6e2b7a63234fc3bfc5d71efaf63aa4?sid=e4ba9d09-8430-4464-a3d2-ebfa9f76997d

 


Eca
Mironeer
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  • Mironeer
  • 2108 replies
  • April 11, 2025

Hi ​@nick_111,

Thanks for reaching out! I just tested this on my end but wasn’t able to reproduce the issue.

 

Could you let me know if you’ve already tried any troubleshooting steps (e.g., refreshing the page, using a different browser, clearing cache, etc.)? If not, I’d recommend giving those a try first to see if that resolves it. Let me know how it goes!

 


Forum|alt.badge.img
  • Author
  • Contributor
  • 10 replies
  • April 11, 2025

Hi - yes, I've tried that ;(


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 2108 replies
  • Answer
  • April 11, 2025

Hi ​@nick_111,

 

Thanks for the update! Since the issue persists after trying the basic troubleshooting steps, I’ll go ahead and convert this into a support ticket for further investigation by the Miro team.

 

They’ll be able to look into it more closely and assist you with a solution. You should hear from them soon!

 

If you need any more help, feel free to reach out.


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